Complaints Handling Support

We will submit and deal with complaints on your behalf with the following third parties 

  • Landlords, We will help you communicate with your landlords to resolve tenancy related disputes. e.g. rent and deposit
  • Utility Companies (Gas, Electricity and Water Supply), we will help you communicate with energy providers to resolve disputes. e.g. Unpaid bills from previous tenants/homeowners. 
  • Mobile Network Operators (EE, Vodafone, O2, Three etc.), we will help you communicate with the networks to resolve disputes. e.g. billing. 
  • Insurance Companies / Brokers, we will help you communicate with insurance companies and insurance brokers to resolve disputes. e.g. rejected claims
  • Banks / Finance Brokers, we will help you communicate with banks and finance brokers to resolve disputes. e.g. unrecognised charges/fraud. 
  • Any other contracted third party service providers or trade services, we will help you communicate with any recognised service provider that you have contracted to resolve disputes. e.g. Poor work quality.
  • Online/Offline Stores with significant purchases worth £100 or more, we will help you communicate with the store to resolve disputes. e.g. returns/refunds 
  • Online/Offline purchases that led to a significant adverse effect. e.g. food poisoning, we will help you communicate with the store to resolve disputes. e.g. compensation